LEGAL REFERENCE

How We Handle Your Account Data

This is the amartoto privacy policy, written so you know exactly what we collect when you open an account, browse the lobby or top up with DANA, OVO...

Plain-English PolicyIndonesia-AlignedAccount Data OnlyYour ControlsUpdated Regularly
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amartoto How We Handle Your Account Data

Our Privacy Posture For Indonesia

We process your data where local law permits and only for the purposes you'd expect from a casino and sportsbook brand: verifying your account, processing your DANA, OVO, GoPay or QRIS top-ups, securing the lobby against fraud, and sending the service messages tied to your activity. We don't sell your details to third parties. Marketing emails are opt-in and switch off from

your account in one tap. Where Indonesia data rules apply, we align our retention windows, consent capture and access requests to those standards. If you ever want a copy of what we hold, or you want it deleted after your account closes in supported regions, the request path is short and we action it within the windows our policy commits to.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Contact Paths

Three direct ways to reach our privacy desk if you want to review, edit or remove the data tied to your amartoto...

Privacy Email Send data access, correction or deletion requests to...
Live Chat Desk Open the chat bubble inside your account and...
Account Controls Head to your account settings to switch marketing...
PLATFORM TRUST SIGNALS

Why You Can Rely On This Policy

Our editorial signals for how this policy is written, reviewed and kept current.

Reviewed Quarterly

We re-read this policy every quarter and after any product change that touches your data, so the wording you're seeing...

Indonesia-Aligned

Drafted with Indonesia data expectations in mind, including how DANA, OVO, GoPay and QRIS top-ups are referenced, retained and reconciled...

Plain Language

No dense legalese stacks. We write the policy the way we'd explain it to you in chat, so you can...

Scoped Collection

We collect what the lobby, the cashier and fraud checks actually need. Fields outside that scope aren't requested, aren't stored...

Named Owners

The privacy desk has named internal owners who sign off changes. Updates to this page are versioned, dated and tied...

Audit Trail

Access requests, deletions and consent toggles are logged against your account so we can prove what was actioned, when, and...

Consistent With Our Other Legal Pages

How this privacy policy lines up with the rest of our legal surface so you don't get conflicting answers between pages.

Terms of ServiceAccount rules referenced in the Terms point back to the data clauses on this page, so the obligations you accept at signup match what we describe here.
Cookie NoticeTracking technologies are fully described in the Cookie Notice; this page only summarises them so the source of truth for cookie behaviour stays in one document.
KYC PolicyIdentity checks needed for cashier flows are detailed in the KYC page. Here we only note what categories of ID data are stored and for how long.
AML PolicyAnti-fraud monitoring obligations sit in the AML policy. This page references the data those checks rely on without duplicating the procedural detail.
Payments PolicyDANA, OVO, GoPay and QRIS handling rules live in the payments page. Privacy here covers only the personal-data side of those transactions.
Complaints PathIf a privacy issue isn't resolved through the contact paths above, the complaints page describes the escalation route and timing commitments.
Account ClosureClosing your account triggers the retention windows described here. The closure page explains the steps; this page explains what happens to the data afterwards.
AT A GLANCE

What Defines This Policy Page

The visible elements that shape how this privacy page is laid out and read.

Section Anchors Each policy topic has its own anchor so you can...
Last Updated Stamp A visible date sits at the top so you know...
Plain-English Summaries Every dense clause has a short summary line so you...
Inline Definitions Terms like processor, controller and retention window are explained inline...
Mobile-First Layout The page reflows cleanly on phone screens, with collapsible sections...
Cross-Links Where a clause depends on another legal page, an inline...

Privacy Questions We Get Most

We collect account details you submit at signup, activity tied to your lobby sessions, and the payment references needed to reconcile your DANA, OVO, GoPay or QRIS top-ups. Nothing outside that scope sits in our systems.

Active accounts retain data for as long as you use the service. After closure, we hold required records for the retention window set by Indonesia financial and gaming rules in supported regions, then remove them on schedule.

Yes. Open chat or email the privacy desk from the address tied to your account. We acknowledge within one business day and deliver a structured export inside the window committed to in this policy.

Only with processors we need to run the service — payment partners for DANA, OVO, GoPay and QRIS, fraud-check providers, and infrastructure hosts. We don't sell your data and we don't pass it to advertisers.

Head to your account settings, open the communications tab, and toggle the channels you want to mute. The change applies immediately and we won't restart marketing without you opting back in yourself.

Closure triggers the retention schedule described above. Data we're legally required to keep stays for the mandated period; everything else is purged. You can request earlier deletion where local law permits.

Material changes are flagged with the updated date at the top of this page and, where the change affects your rights, a notification reaches the contact channel tied to your amartoto account before the new wording takes effect.